Shoutout to Jon Trapp for being promoted from General Manager to Training and Development Officer in our La Crosse office! Jon started as a General Manager at the La Crosse office in 2014. In his new role, Jon will have more of a presence in our three other offices as well as assisting with on-boarding new employees. Citizens will miss Jon as a General Manager but knows he will thrive in his new role.
Jon's positive attitude, customer service skills, and bright smile are just a few reasons why he is a great example of the #CitizensExperience. When asked what his favorite thing about working at Citizens is, he replied, "I like working at Citizens because of our customers and co-workers. When I started in Sept 2014, every day was exciting because of all the new people I was meeting. As I started to see more people that I knew coming into the bank as customers, it made me feel at home". Well said, Jon!
Thank you for all you do for our customers and our employees, Jon! We are so glad you are on our team.