About Us

Our Mission: To Provide an experience like no other. 

A Message from Our President

Citizens State Bank was established in 1907 in Clayton, Wisconsin, when we were a partner to farmers by helping them purchase land and equipment, buy seed and livestock, and save their money. In 2005, there was a major expansion with a second location in La Crosse, WI (HQ) and, since then, we have been one of the fastest growing banks in the state of Wisconsin. The addition of a third location in Onalaska in 2008 and a fourth office in Eau Claire in 2010 (expansion to Altoona in 2011), has allowed us to serve the majority of Western Wisconsin. We have also been fortunate enough to be consistently identified as a top bank in the country.

This is the result of the #citizensexperience, which is unlike anything in banking, since a bank shouldn’t just be a place where you go to take out a loan or make a deposit! We believe we need to create value and happiness for each customer, which is why we don’t lose customers and why our customers can’t live without us. Our culture is known to be one of the best in the industry, one which promotes outside the box thinking with fun and play all day resulting in our employees being some of the happiest in the world! Outside the box thinking has also recently resulted with our lobby transitioning to The Café in the La Crosse office, which proudly serves Kickapoo coffee to our Get More™ (www.citizensstatebank.us/personal-banking/get-more-checking) customers in The Café and drive-thru. Does your bank serve coffee in their drive-thru? We encourage you to talk to our customers and explore our reviews, and then compare them to our competitors. You will see there is no comparison to how we take care of our customers and employees! If you are looking for a better banking experience, please call one of our offices. If you want to join our amazing team, contact Human Resources to see if there are any current job opportunities to be part of a company that American Banker has voted “Best Banks to Work For 2018.”